Co-op Programs: Available call for details.

Phone Orders: All order must be sent by fax, mail or e-mail copy.  We do not accept orders over the telephone. When ordering, please indicate the following:

Your name and company name.
Billing and shipping addresses.
Telephone number and fax number.
Item number.
Order quantity.

Payment Methods:  The terms are prepaid. You can submit payment by check, PayPal, VISA, MasterCard or American Express (AMEX). If you prefer to pay by credit card, please complete a Credit Card Authorization Form and fax it to us. All credit card payments require this form. All your information is kept private and secure. We do not share your information with any company or person.

Pricing: Special quotes will be given for orders that: exceed the maximum quantity; exceed the largest size shown in the catalog; items not shown in the catalog.

Returns: Not accepted without prior factory approval.

Shipping: F.O.B. our facility in Ohio. Unless a specified method of shipping is requested, we will use our judgment choosing the carrier. Generally, we use the most economical carrier.

Claims and Returns: Claims must be made within 14 days of receipt of shipment.

Drop Shipment: $10 for each destination shipment after the original shipment order.

Trademarks: Manufacturer assumes that our clients are authorized to use the trademarks presented to us for reproduction. We assume no liability in trademark or copyright disputes. The logos, designs and trademarks imprinted on items in this catalog have been reproduced as examples of the types of customizing available. They are not presented for resale and should not be constructed as product/brand name endorsements by or for the trademark owners.

We reserve the right to use all products in our advertising and displays unless otherwise notified in writing at the time of the order.